Customer Service Administrator Position

Assured Automotive is hiring a Customer Service Administrator to deliver exceptional service while performing essential administrative functions. Your interaction will ensure a seamless experience for every customer.
As a Customer Service Administrator, you'll work directly with customers, helping them navigate their needs while managing vital administrative tasks. With a focus on enhancing customer relations and achieving facility KPIs, your role will involve coordinating rental and towing services, confirming appointments, and reconciling repair orders. Your contribution is key to our continued operational excellence.
Key Responsibilities:
• Ensure adherence to the WOW (Wow Operating Way) plan
• Provide energetic greetings to customers in all interactions
• Manage confirmations for rentals and towing requests
• Communicate updates with customers and insurance personnel
• Reconcile repair orders prior to closing
Requirements:
• High school diploma or equival...