Customer Sales & Service Representative (6-Month term)

Reporting to the Manager, Customer and Stakeholder Services. This position has a comprehensive understanding of NAV CANADA and its role, mandate, and objectives. This role requires a strong understanding of NAV CANADA’S rate structure and service charges. The role is responsible for providing exceptional customer service to all Stakeholders, while also making recommendations on customer service standards for the documentation of policies and procedures for the unit.

We are looking for an experienced and outstanding Customer Service Specialist to join our team. You will work as a key member responsible for answering customer inquiries and providing information and helping to solve customer inquiries, along with being responsible and accountable for processing orders for Aeronautical Publications while adhering to a production schedule. This position requires a person with strong interpersonal skills, ability to adapt to change, ability to multi-task, strong communication, a...