Found Description
Description
- Provide excellent customer service by responding to inquiries via phone, email, and chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain detailed records of customer interactions and transactions.
- Assist customers in placing orders and provide product information.
- Collaborate with other departments to improve overall customer experience.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patience and empathy while handling customer concerns
- Working Conditions: Ability to work flexible hours, including evenings and weekends