Customer Sales Representative

Customer Sales Representative (Inbound Sales) – Remote | High Conversion | Plumbing ServicesPosition Type: Full-Time, RemoteWorking Hours: U.S. Hours (Evenings & Weekends Required)About the RoleWe're hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls and convert customer inquiries into booked plumbing jobs and memberships.This is a sales-first customer service role — not just answering calls.You'll guide conversations, solve problems, and confidently move customers toward booking services while delivering a professional, customer-first experience.If you can build trust quickly and close consistently, this role is built for you.What You'll OwnInbound Sales & Call ConversionHandle high-volume inbound calls with confidence and professionalismConvert inquiries into booked plumbing jobs (target: 85% conversion rate)Actively listen and guide customers toward the right solutionControl conversations while maintaining empathy and clarityScheduling, Upselling & M...