Found Description
Responsibilities
- Know, understand, and incorporate the Wesco philosophy, value and vision in all business behavior, practice and decisions
- Maintain up to date knowledge of Wesco customer requirements and distribution methods and timing
- Maintain positive working-relationships with external customers and all inter-working departments and personnel
- Provide excellent customer service with the intentions of building and maintaining customer relationships through fast and accurate processing of requests
- Respond promptly, professionally, and with appropriate detail to customer inquiries pertaining to order information/status, product availability, and/or the plan of action as approved by management to support customer requirements and on time delivery throughout the day
- Investigate and attempt to resolve customer issues in alignment with established company policies, procedures, and work instructions
- Provide LTA...