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Customer Retention Specialist

Confidential

manila, metro manila, Philippines Full-time July 16, 2026

Found Description

Customer Retention Specialist (Remote)

At TalentPop , we help fast-growing e-commerce brands build lasting customer relationships that drive long-term success. We believe customer retention is one of the strongest drivers of sustainable growth, and we're looking for talented professionals who share that mindset.

As a Customer Retention Specialist , you'll develop and execute strategies that increase repeat purchases, reduce customer churn, and maximize Customer Lifetime Value (CLV). You'll work closely with leading e-commerce brands to create personalized customer journeys that foster loyalty and long-term engagement.

If you're passionate about CRM, customer retention, and data-driven marketing in a fast-paced remote environment, we'd love to hear from you.

Key Responsibilities

  • Retention Strategy: Develop and execute multi‑channel retention campaigns across email, SMS, and loyalty programs to increase repeat purchases ...

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