Found Description
Drive innovation in customer retention as a Senior Manager of Wireline Loyalty & Retention at Bell. This hybrid role emphasizes strategic execution and managing key loyalty programs across diverse brands.
Bell is on the lookout for a dynamic leader skilled in retention strategy to enhance the experiences of consumers and small businesses. In this role, you'll blend your passion for innovation with a strong analytical approach to execute strategies that deter churn and improve loyalty across the customer base.
Key Responsibilities:
• Lead the Quarterly Planning for Workflow and Loyalty Programs
• Spearhead AI-driven initiatives and market migration projects
• Manage FTTH Speedboost and Modem Upgrade strategies
• Launch programs to enhance Non-Fibre retention success
• Interpret and implement CRTC regulations efficiently
Requirements:
• 5–7+ years in retention or base management within telecom
• Proven strat...
Bell is on the lookout for a dynamic leader skilled in retention strategy to enhance the experiences of consumers and small businesses. In this role, you'll blend your passion for innovation with a strong analytical approach to execute strategies that deter churn and improve loyalty across the customer base.
Key Responsibilities:
• Lead the Quarterly Planning for Workflow and Loyalty Programs
• Spearhead AI-driven initiatives and market migration projects
• Manage FTTH Speedboost and Modem Upgrade strategies
• Launch programs to enhance Non-Fibre retention success
• Interpret and implement CRTC regulations efficiently
Requirements:
• 5–7+ years in retention or base management within telecom
• Proven strat...
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