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Customer Retention Manager

FlexyPe

Kottayam, Kerala, India Full-time July 20, 2026

Found Description

πŸ”₯ About FlexyPe

FlexyPe is the full-stack infrastructure for eCommerce β€” powering identity, cart, checkout, and post-purchase experiences for 800+ D2C brands. We process β‚Ή300 Crores+ GMV, have a 100M+ shopper identity network, and we're profitable and bootstrapped with a 15-person team. We're now entering our next growth phase and need someone who can sell the value to merchants who don't know they can get a better one yet.

We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.


Role Overview

We're looking for a Customer Retention Manager to own one of the most important numbers in the business: whether our merchants stay, succeed, and grow with us. Merchants come in β€” your job is to make sure they never have a reason to leave. This is a high-ownership role reporting closely to the founders, wh...

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