Customer Representative at Propel Fintech

Take your customer service career to the next level with Propel, a fintech innovator. As a Customer Representative, engage directly with clients while managing loan application processes and customer concerns.
You’ll play an essential role in helping underserved customers access credit, ensuring their experiences with Propel are exceptional. This position requires at least one year of experience in a call-center or sales environment, where you'll thrive in an energetic and goal-focused atmosphere.
Key Responsibilities:
• Conduct inbound and outbound client calls
• Verify customer loan applications and eligibility
• Address customer inquiries with urgency
• Generate leads through effective communication
• Work collaboratively to meet team objectives
Requirements:
• High School Diploma or equivalent
• At least 1 year of call center experience
• Excellent English communication skills; Spanish preferred
• Familiarity with Microsoft Office and internet re...