Customer Relationship Specialist

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Broker & Professional Solutions (BPS) team where you'll deliver exceptional service to our customers, working to understand their needs and exceed their expectations wherever possible.

Based in our Manchester office, you’ll bring experience in customer services, ideally within B2B banking/lending, along with strong organisational and communication skills, both written and verbal.

RESPONSIBILITIES

• Receive enquiries by email or telephone, addressing these effectively and in a timely manner
• Process all requests, where required, for in-life tasks including settlement quot...