Customer Relationship Manager

Job Purpose

To achieve the sales and collection targets for the assigned parties and area. Collect market information and assist city head marketing to strengthen customer base, brand equity, customer satisfaction and implement CRM activities

Job Context & Major Challenges

Job Context: Being there in the end level of the chain and interacting with the clients requires us to portray ourselves better every time. Given with targets needs to bring new customers and to take efforts to retain the existing customer base. Any issue with quality/supply/production is rooted through us and needs to be addressed up to the satisfaction of the customers.
JOB SPECIFIC 1. Achieve monthly/quarterly sales target 2. To achieve segment wise sales in all segments which includes project, govt and retail 3. To reduce the no.of credit days and bring it within credit limits. 4. Collecting all the critical payments and bring them to nil The major challenges ...