Customer Relationship Management Manager

Wellous Group is a fast-growing health and wellness company dedicated to delivering innovative, high-quality products that enhance everyday living. With a strong focus on research, product development, and brand excellence, we aim to create trusted solutions that support healthier lifestyles.

About the Role

This role is responsible for driving customer growth, engagement, loyalty, and retention initiatives across the company's sales channels. This role plays a key part in strengthening customer relationships, enhancing customer experience, maximizing customer lifetime value, and supporting business growth through data-driven customer strategies and engagement programs. As the organization continues to evolve, this role is expected to adapt to changing business priorities and may lead or support new customer, membership, loyalty, CRM, digital engagement, customer experience, or related initiatives as required.

Key Responsibilities

• ...