Customer Relationship Management Manager

Company Description Pratapsons Jaipur is a well-established retail brand based in Jaipur, known for offering a curated selection of quality products and a personalized shopping experience. The organization focuses on building long-term relationships with customers through attentive service and an understanding of local preferences. Pratapsons Jaipur combines traditional values with modern retail practices to meet evolving customer expectations. Team members are encouraged to contribute ideas that enhance customer satisfaction and strengthen brand loyalty. The company values professionalism, integrity, and collaboration in all aspects of its operations.
Role Description The Customer Relationship Management Manager is a full-time, on-site role based in Jaipur. This role is responsible for designing and executing CRM strategies that improve customer retention, engagement, and lifetime value. Day-to-day tasks include analyzing customer data, segmenting the customer base, and developin...