Found Description
Job Description
We are seeking a detail-oriented and proactive Customer Support Associate to join our Customer Success (CS) Engagement Team. In this role, you will provide administrative and operational support across customer onboarding, order processing, product fulfillment, delivery coordination, and customer-related processes.
As a key support function within the CS team, you will work closely with internal stakeholders, customers, and vendors to ensure smooth execution of day-to-day operations. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.
Customer & Operational Support
- Perform Customer Due Diligence (CDD) and onboarding activities for new and existing customers.
- Manage and coordinate commercial-related order fulfillment and delivery processes.
- Handle API ...