Found Description
๐ Hiring Alert | Customer Success Executive (Individual Contributor) ๐
๐ Location: Bangalore
๐ผ Experience: 1โ3 Years
๐ข Work Mode: 5 Days Work From Office
We are looking for passionate and customer-focused professionals to join our growing Customer Success team!
๐น What You'll Do:
- Handle both inbound and outbound customer calls
- Manage approximately 50 customer interactions daily
- Deliver exceptional customer experiences through effective problem-solving
- Guide customers with empathy and professionalism
- Take ownership of customer concerns and drive resolutions
๐น What We're Looking For:
โ 1โ3 years of experience in Customer Success Operations or Customer Support
โ Mandatory voice support experience (90% of the role involves voice interactions)
โ Excellent communication and interpersonal skills
โ Ability to handle customer conce...