Customer Relationship Associate at FCC

Elevate customer experiences with FCC as a Customer Relationship Associate. This hybrid role focuses on building strong relationships and delivering administrative support to enhance the lending process.
At FCC, you will play a key role in managing customer interactions while supporting Relationship Managers. Leveraging your business diploma and two years of experience, you will proactively engage customers, identify needs, and create sales opportunities. Your attention to detail and organizational skills will ensure seamless office operations while delivering superior customer service.
Key Responsibilities:
• Build and maintain strong customer relationships proactively
• Collaborate with Relationship Managers to assess customer needs
• Respond to customer inquiries professionally and thoroughly
• Provide administrative support to ensure office efficiency
• Coordinate office needs to preemptively address issues
Requirements:
• Diploma in business required
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