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CUSTOMER RELATIONS OFFICER (HDB/HIP PROJECT)

SCT CONTRACTS PTE. LTD.

singapore, singapore, Singapore Full-time July 15, 2026

Found Description

Job Description
  • Address inquiries and public feedback related to project site activities and the environments
  • Foster positive relationships with residents to work closely with the relevant parties.
  • Conduct regular on-site visits to residents’units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.
  • Arrange water ponding test (where applicable).
  • Send reminders and/or make calls to residents prior to the commencement of internal work (3 Days Reminder Calls).
  • Coordinate with Supervisor, Sub-con representatives, RTO and residents for necessary appointments and follow-up (where applicable).
  • Maintaining proficiency in the latest HIP Information Centre System (HICS) and staying updated on changes.
  • To update and complete all the HICS records within 1 month from the completion of the toilet upgrading works and EASE 2.0 for each block.
  • Assist ...

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