Found Description
Job Responsibilities
- Manage and maintain strong relationships with clients and customers
- Handle customer inquiries, feedback, and complaints in a professional and timely manner
- Develop customer service strategies to improve client satisfaction and retention
- Monitor customer experience and identify areas for service improvement
- Coordinate with internal departments to ensure smooth service delivery
- Build long-term partnerships with key clients and stakeholders
- Prepare customer service reports and performance analysis
- Conduct regular follow-ups with clients to maintain engagement and satisfaction
- Train and guide customer service staff on best practices and service standards
- Support business development initiatives through excellent client relationship management
- Diploma or Degree in Business, Communications, Marketing, or related field
- Minimum 3–5...