Customer Relations Associate - Day Shift, Weekends off

Customer Relations Associate - Day Shift, Weekends off

Location: Manila, Philippines

Work Type: Full-time

What You’ll Be Doing

As a Customer Relations Associate, you will be at the frontline of our collections business and play a vital role in our organization’s success.

In This Role, You Will

• Manage your own portfolio of customer accounts.
• Spend part of your day investigating leads to trace and locate customers.
• Work closely with customers to understand their circumstances and negotiate sustainable solutions to help resolve their financial obligations.
• Use your critical thinking and problem‑solving skills to achieve positive outcomes for both customers and the business.
• Build valuable communication, negotiation, and relationship‑management skills that will support your long‑term career growth.

If you’re curious, motivated, and enjoy finding solution...