Customer Relations (Admin) Manager

Customer Relations (Admin) Manager

Lead office operations, governance, procurement, records management, and executive administrative support services.

Job Responsibilities

• Plan, coordinate, and administer all Company and internal management meetings (e.g., Board meetings, subcommittee meetings, management meetings).
• Attend meetings to take accurate, timely, and impartial minutes, ensuring clear documentation of decisions, follow‑ups, accountabilities, and deadlines.
• Prepare agendas, meeting packs, attendance records, and action trackers; ensure distribution and archival within agreed timelines.
• Maintain a minutes repository in accordance with records management guidelines and audit‑readiness standards.
• Lead day‑to‑day office operations (front office, mailroom, office supplies, meeting rooms, pantry, access cards, equipment).
• Supervise and coach an administrative team; manage scheduling, workload dist...