Customer Quality Engineer

Descripción y detalle de las actividades- Follow up and resolve customer complaints (8D, 5Why, Ishikawa, or other methodologies).
- Coordinate the implementation of corrective and preventive actions with internal areas such as Production, Engineering, and Quality.
- Analyze customer quality indicators and generate performance reports.
- Support customer audits and coordinate internal audits related to quality.
- Manage communication with customers regarding quality topics (PPAP, APQP, engineering changes, etc.).
- Participate in continuous improvement projects focused on customer satisfaction and waste reduction.
- Keep quality documentation updated in compliance with ISO/IATF standards.Experiência y requisitos- Bachelor's Degree in Industrial, Mechanical, Mechatronics Engineering, or related field.
- Experience: 5 to 7 years in Quality areas manufacturing industry (preferably metal-mechanical, automotive, or precision manufacturing).
- Knowledge of C...