Customer Programs Support Specialist

Leidos is seeking a detail-oriented and customer-focused Customer Programs Support Specialist to support utility customer programs for SMUD. The role involves processing applications, reviewing documentation, and ensuring accurate handling of rebate and program-related submissions while maintaining high standards of customer service.

The selected candidate will work closely with internal teams and external customers, including contractors and stakeholders, to ensure smooth program operations. This position requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks in a structured, deadline-driven environment.

This role is ideal for professionals who are comfortable working with CRM systems, customer data, and structured workflows while representing a major public-facing utility support program with professionalism and accuracy.

Key Responsibilities

• Review customer applications, rebate submission...