Customer Programs Manager: Delivery & Growth

General OverviewIncumbents apply in‐depth knowledge in a specific area of specialization.
Work is performed within established professional standards and practices.
Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement.
Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals.
Works under minimum supervision.
Seeks approval from others on matters outside of job/role scope.
Receives instruction on specific assignment objectives and possible solutions.
Unusual problems are solved jointly with manager.
Work is reviewed for application of sound technical judgment.
May lead a work group or project team consisting of technical and support staff.
Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role a...