Customer Program Manager

We are seeking a customer-focused and results-driven individual to lead strategic customer programs, strengthen stakeholder relationships, and ensure exceptional service delivery. If you are passionate about driving customer success, managing complex projects, and delivering business value, we would love to hear from you.

Key Responsibilities

• Contribute to development of customer operations strategy in line with business strategy and requirements, corporate guidelines and policies
• Draft and ensure implementation of operational plans, measures and budgets
• Ensure efficient management of the flow of goods and information across a customer’s global supply chain utilizing air/ ocean/ ground transportation, customs brokerage services and dedicated warehousing/ distribution centers
• Ensure development and implementation of service programs in response to current and changing customer requirements identified by th...