Customer Program Manager 3 1

General Overview

Functional Area: OPS - Operations

Career Stream: CPM - Customer Program Management

Role: Manager 3

SAP Short Name: MG3

Job Title: Customer Program Manager 3

Job Code: MG3-OPS-CPM

Job Level: Band 11

Profile-Holding: Y

Direct/Indirect Indicator: Indirect

Summary

For customer accounts in the range of $50 to 150 MM or more the program manager acts as the primary interface to the customer for the purpose of managing specific programs and projects on behalf of the customer account to achieve the planned revenue and profits. The main areas of responsibility are Program Mgmt., Cost and P L mgmt., Business Development, Pricing/Bid development, Development support, NPI coordination, Customer Satisfaction, Customer Business Processes set up, Communications Mgmt. and performance reporting and planning. The program...