Customer Program Lead — Operations, Analytics & SOPs

Dhl in Bogotá is seeking a Customer Program Manager to oversee operational performance and enhance customer engagement. This role requires strong communication with operational teams and effective management of Standard Operating Procedures (SOPs). The successful candidate will be responsible for producing reports, delivering training, and driving continuous improvement initiatives within the team.

With a focus on analytical skills and customer satisfaction, the ideal candidate will have at least 2 years in logistics or supply chain, along with a Bachelor's degree in a related field. Competitive salary and professional growth opportunities are offered.