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Nissan Customer Service Representative – AguascalientesLocation: AguascalientesJob Schedule: Full-time On siteEducation Requirement: High school diplomaShape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation.We are looking for a Customer Service representative to join our team in Aguascalientes.
The position is responsible for providing excellent and efficient quality service in inbound calls from customers and businesses that own a vehicle through Nissan Motor Acceptance Corporation (NMAC) or Infiniti Financial Services (IFS).
The role handles inquiries, complaints, and questions about loan and lease accounts, including technical support for the NMAC/IFS website.A Day in the LifeReceive a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS customers, businesses, dealerships, and third parties (e.G., financial institutions, insurance companies).
Resolve inquiries, handle complaints, and walk callers through the correct pr...