Customer Order Specialist at Veolia Group

Enhance customer satisfaction with the Veolia Group as a North American Customer Order and Fulfillment Specialist. Engage directly with clients while managing orders efficiently in a hybrid setting.
This intermediate-level role focuses on operational excellence for Veolia’s customers. Candidates should have a minimum of 2 years in customer service or fulfillment, demonstrating skills in order entry and problem solving. Ensuring accuracy and timely order delivery is crucial as you collaborate with the sales and distribution teams.
Key Responsibilities:
• Serve as the primary contact for customer inquiries
• Enter and manage orders with precision
• Troubleshoot and resolve any order-related issues
• Keep customers informed about their order status
• Manage high volumes of requests effectively
Requirements:
• 2+ years in customer service or fulfillment
• Strong communication and organizational abilities
• Proficient in ERP and CRM platforms
• Thrive in ...