Customer Order Management Specialist Saint-Hubert

Excel in logistics as a Customer Order Management Specialist with a market leader based in Saint-Hubert. Thrive in a hybrid environment while managing key accounts and order processing effectively.
This contractual role requires managing the complete order lifecycle for strategic clients. You will collaborate with logistics and operations, ensuring timely deliveries while handling complex requests and escalations. Your insights through performance monitoring will drive process improvements, making a tangible impact on customer satisfaction.
Key Responsibilities:
• Manage the full order processing cycle for major accounts
• Serve as the primary contact for assigned key accounts
• Collaborate with logistics and operations teams
• Monitor account performance and suggest improvements
• Independently handle escalations and complex requests
Requirements:
• 2 to 5 years experience in logistics or order management
• Advanced proficiency in Excel and SAP knowledge<...