Customer Operations Supervisor

Job DescriptionEmployee Recognition and RewardsPerformance Bonus, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHMOThe firm, established in ****, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Operations SupervisorINDUSTRY: Logistic CompanyWORK SCHEDULE: Monday to FridaySALARY: Php25,000-Php35,000BENEFITS:HMO13th Month PayJob RequirementsBachelor's degree holderWith at least 3-5 years of experience as Customer Support Superviso supervisor.Can attend face to face interviewCan start as soon as possibleJob ResponsibilitiesManages daily back-office customer service operations, addressing client inquiries through email and phoneEnsures responses to customer requests are timely, accurate, and professionalProvides coaching, training, and support to customer service staff to enhance performance and service qualityGenerates reports on inqu...