Customer Operations Representative (AfterMarket)

Customer Operations Representative (Aftermarket)

About the Role

We are looking for a Customer Operations Representative to join our Allison Off Highway (AOH) team. In this role, you will act as the primary point of contact for customers, managing orders end-to-end and ensuring a seamless customer experience across the entire order lifecycle.

This is a highly collaborative and operations-focused position, ideal for someone who thrives in a fast-paced, cross-functional environment and enjoys solving complex customer and logistics challenges.

What You'll Do

• Manage customer orders from entry to delivery, ensuring accuracy and timeliness
• Respond to customer inquiries related to pricing, availability, and order status
• Proactively follow up on open orders and resolve issues such as delays or discrepancies
• Coordinate with Supply Chain , Logistics , Distribution Centers , <...