Customer Operations Administrator

Customer Operations Administrator – 100%Location: Barcelona, SpainContract: Fixed-term contract – 1 yearResponsibilitiesBe the focal point between customers, sales, service and operations, ensuring all needs are met with expertise and proficiency.Create quotes and process sales orders/contracts for Tecan divisions using our ERP system.Ensure accurate and timely invoicing, maintaining compliance with company standards and customer EDI requirements.Maintain accurate order backlog and internal reports.Provide timely and precise information to key stakeholders (customers, suppliers, service and sales colleagues).Manage 3rd party suppliers, orders, deliveries, and communication.Maintain data accuracy for local customer anize and monitor transportation associated with orders.Support the Service Team with spare parts returns, tool calibration and contract maintenance.Manage maintenance contracts/warranty and create stakeholder llaborate with internal stakeholders and provide administrative su...