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Customer Onboarding & Platform Operations Specialist

SIX

Madrid, Community of Madrid, Spain Full-time June 18, 2026
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Found Description

What You Will Do

  • Own and prioritize the backlog for platform operations, monitoring, resilience, onboarding tooling and technical client delivery.

  • Translate incidents, support cases, client requests and due-diligence questions into structural improvements.

  • Work with Engineering and Platform teams to improve observability, maintainability, automation an operational robustness.

  • Support RFPs, DORA/security questionnaires and technical discussions with clients.

  • Define requirements for internal tools that reduce manual effort and key-person dependency.

  • Bridge Product, Support, Engineering, Sales and Clients with clear priorities and practical execution.

  • Level 2 support for complex technical issues and help translate recurring incidents, onboarding frictions and reliability concerns into better monitoring, testing, documentation and platform improvements.

    • What You Bring

    ...

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    Found Details

    LocationMadrid, Community of Madrid
    CountrySpain
    TypeFull-time
    CategoryBusiness Operations Specialists
    PostedJune 18, 2026

    About SIX

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    SIX

    Madrid, Spain

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