Found Description
Join Vonage and help us innovate cloud communications for businesses worldwide!
**Why this role matters**:
We are looking for an Onboarding Analyst to join our Onboarding team.
This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way.
You will liaise with different operational teams, finding innovative solutions to customer problems.
The Onboarding team is a global team centered on enhancing the customer onboarding journey.
We're action-oriented, attentive to detail, and always finding ways to improve ourselves.
**Your key responsibilities**:
- Ensure smooth operation of all processes relating to customer onboarding & product registration; guiding customers as required
- Establish and maintain trusted and collaborative working relationships with internal and external teams to facilitate and accelerate the on-boarding processes, communicating effectively in writing and verbally.
- Pr...