Customer Loyalty & Upsell Advisor

Johnson Controls, Inc. is seeking a Customer Retentions Advisor in Manchester. This full-time role focuses on retaining customers while ensuring they see value in their home security systems. You will be responsible for engaging customers through meaningful conversations to reduce churn and enhance satisfaction, meeting set performance targets.

Applicants should possess strong customer service and negotiation skills. The company offers a competitive salary, lucrative bonuses, and comprehensive benefits including generous leave and career development opportunities.