Customer Loyalty Manager at Sporting Life

Drive customer loyalty initiatives as the Customer Loyalty Manager at Sporting Life, focusing on CRM transformations and marketing strategies. Your expertise will foster customer retention and engagement in a hybrid setting.
As the Customer Loyalty Manager, you will lead CRM and loyalty program enhancements to optimize customer communications and retention strategies. Partnering closely with various teams, you will integrate customer data systems, drive campaign execution, and ensure alignment with business goals for an enriched customer journey.
Key Responsibilities:
• Transform loyalty program and CRM execution
• Create personalized customer engagement strategies
• Launch targeted CRM campaigns via multiple channels
• Leverage data analytics to improve performance
• Collaborate with teams on loyalty and marketing alignment
Requirements:
• 5-8+ years in loyalty or CRM marketing
• Bachelor’s in Marketing or a related discipline
• Proficiency in CRM plat...