Customer Logistics Manager Nh90 (Albacete)

Job Overview

Act as AHE Focal Point for spare orders towards Customer and NHI, manage customer orders for spares and AGEs, perform contract piloting, and report contract status to CSM.

Responsibilities

• Be in close contact with customers to anticipate needs and satisfy contract commitments and end‑user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC.
• Coordinate with equipment suppliers to ensure spares deliveries.
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support.
• Coordinate with Material Support NH90 specialist to ensure parts deliveries.
• Improve customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs.
• Issue and update Provisioning Plan.
• Generate reports to allow customer monitoring.