Found Description
Job Description
Your Role
- Engage with customers, early in the lifecycle, to guide them through Enterprise Agreement onboarding, utilizing 1: many and 1:1 customer engagement.
- Work within a globally consistent delivery process to provide Licensing, Services and Software onboarding support to customers.
- Understands customers’ business requirements and aligns Cisco solutions.
- Leverage lifecycle onboarding expertise to expertly identify and proactively manage risk areas and customer expectations that could negatively impact successful delivery.
- Enable customers to begin their onboarding journey by educating them on where to go next after Enterprise Agreement Onboarding.
- Inspire customers to take needed actions in their onboarding for success and track long term business outcomes.
- Collaborate with Account teams, Customer Success, Partners to improve customer adoption, address product concerns, and dr...
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