Found Description
Customer Lifecycle Analyst
Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday
Job Responsibilities
- Analyze customer journeys and lifecycle stages to improve retention and engagement.
- Develop strategies to increase customer value and loyalty.
- Create and manage customer segmentation models.
- Measure lifecycle campaign performance and identify optimization opportunities.
- Collaborate with stakeholders to improve customer experience across channels.
- Ensure accurate customer data management within CRM systems.
Qualifications
- Minimum 5 years of experience in CRM, customer analytics, or lifecycle marketing.
- Experience working with online products or services.
- Knowledge of SQL, Python, R, or other programming languages.
- Strong analytical and systematic problem-solving...