Found Description
**Customer Interactions Specialist****TASKS AND RESPONSIBILITIES**- Interact with customers (directly and via sales team members) Orchestrate the service relationship, acting as primary communication contact for assigned customer accounts.
- Analyze account history, understand the region's supply needs, help make decisions to optimize orders and product deliveries.
- Provide information on orders, supply availability, timing, deliveries, updates on products, marketing and operational programs.
- Reach out to customers for missing Customer Master data information to process sales orders.
- Seek customer feedback to track satisfaction level and identify solutions to improve customer experience.
- Resolve any immediately addressable customer requests.
- Address any immediately resolvable requests (e.g. in order management - order entry, status check, order adjustment; in order fulfillment - scheduling, etc, ad-hoc - product returns, delivery complaints, etc.).