Found Description
Overview
Carrier is seeking a Customer Insights Specialist to support global customer, brand, and market research initiatives. This role will lead qualitative and quantitative research, synthesize findings into actionable insights, develop executive ready presentations, manage research vendors, and support strategic initiatives including Brand Health Equity Tracking and customer experience programs.
Responsibilities
- Lead qualitative and quantitative research
- Synthesize findings into actionable insights
- Develop executive-ready presentations
- Manage research vendors
- Support strategic initiatives including Brand Health Equity Tracking and customer experience programs
Qualifications
- 5+ years of experience in customer insights, market research, or customer experience
- Strong qualitative and quantitative research skills
- Advanced PowerPoint skills with experience creating execut...