Found Description
Job Description
Are you an enthusiastic, service-minded individual looking for an exciting new professional challenge? If so, we would love to meet you. Our team is growing, and we are currently recruiting Customer Helper to join our Palma office for the Season 2026 . You will be part of a dynamic and multicultural environment where every day brings something new.
Main Responsibilities
- Providing friendly, professional telephone assistance to customers and partner agencies.
- Confirming transfer schedules and supporting transportation coordination.
- Managing Lost & Found cases with efficiency, empathy, and attention to detail.
- Assisting customers with claims, incidents, or emergency situations, ensuring timely and effective resolutions.
- Accurately registering and updating customer interactions and cases in internal systems.
- Coordinating with local suppliers, operations teams, and destin...