Found Description
Job Title Customer Happiness Executive - Front Office
Job Code
Job Code 0002 Category Front Office
Location
Division
Department
Department Front Office Type Full Time
Description
- Welcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements.
- Attend Patient & Customer services
- Monitor appointment confirmation and missed appointment follow up.
- Ensuring patient registration & invoicing have been done correctly as per the insurance policy & card details of the patient (like patient details, insurance card scanning, Co-Payments and Deductibles, Approvals are available for services which PAR-prior approval required.
- Ensure that all Claims are submitted to Insurance Dept in a timely manner and solving another insurance issues with coordination of insurance dept.
- Perform other similar and related duties as required or directed.
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