Found Description
Join D&H as a Customer-Focused Technical Specialist in a hybrid role located in Mississauga, ON. Provide technical support for Ubiquiti solutions and ensure client satisfaction.
The Technical Specialist is dedicated to supporting D&H’s Ubiquiti business, transitioning from inbound support to a more engaged role over time. You’ll work closely with partners and sales teams, applying your technical knowledge to effectively solve problems and recommend tailored solutions, enhancing the customer experience.
Key Responsibilities:
• Lead technical inquiries related to Ubiquiti products
• Guide pre-sale and post-sale technical processes
• Collaborate with internal sales to define customer solutions
• Provide follow-up support and issue resolution care
• Prepare and lead training sessions for team knowledge
Requirements:
• Bachelor’s degree in a relevant technical discipline preferred
• 3–5 years of customer-facing experience in technology
• Strong ability to co...
The Technical Specialist is dedicated to supporting D&H’s Ubiquiti business, transitioning from inbound support to a more engaged role over time. You’ll work closely with partners and sales teams, applying your technical knowledge to effectively solve problems and recommend tailored solutions, enhancing the customer experience.
Key Responsibilities:
• Lead technical inquiries related to Ubiquiti products
• Guide pre-sale and post-sale technical processes
• Collaborate with internal sales to define customer solutions
• Provide follow-up support and issue resolution care
• Prepare and lead training sessions for team knowledge
Requirements:
• Bachelor’s degree in a relevant technical discipline preferred
• 3–5 years of customer-facing experience in technology
• Strong ability to co...
Ready to Apply?
Submit your application for Customer-Focused Technical Specialist D&H at D&H Distributing
Apply Now