Customer-Focused Solutions Associate Role

Become a valued member of White Cap as a Customer-Focused Solutions Associate, driving service excellence and identifying customer needs. Immerse yourself in a diverse environment with growth opportunities.
You will play a crucial role in executing service commitments while coordinating customer setups and maintaining product knowledge. Your ability to resolve customer issues effectively will be key in building lasting relationships and exploring opportunities for service innovation.
Key Responsibilities:
• Execute timely setups of customer services
• Follow up on backorders and manage packing
• Escalate customer issues and expedite resolutions
• Track visits and maintain service logs
• Support marketing efforts by promoting services
Requirements:
• High School Diploma or GED preferred
• 0-2 years related experience
• Valid driver’s license with acceptable record
• Ability to perform physical work duties
• 1+ years in sales or account management p...