Customer-Focused Service Advisor Role

Become a Service Advisor at Inland Truck & Equipment, where your expertise will enhance customer experiences in heavy-duty service. Manage check-ins, schedules, and service estimations effectively.
Inland Truck & Equipment is looking for a Service Advisor with a strong customer-service orientation. Your role will encompass the full service cycle, from greeting customers to advising on maintenance while ensuring compliance with industry standards. A dedication to proactive customer engagement is essential for success.
Key Responsibilities:
• Greet customers and manage service inquiries
• Schedule services and perform customer check-ins
• Offer detailed service estimates for repairs
• Maintain continuous communication throughout the service process
• Counsel customers on proper vehicle maintenance practices
Requirements:
• Minimum 3 years related experience in service
• Strong communication skills, both verbal and written
• Good mechanical knowledge and o...