Customer-Focused Service Advisor Fort McMurray

Join Legacy Dodge as a passionate Service Advisor in Fort McMurray. Delivering outstanding customer experiences, you will manage service inquiries and appointments while communicating effectively with both customers and technicians.
As the first point of contact for service customers, your role includes scheduling service work and providing clear explanations of recommended services. Ideal candidates possess strong customer service skills, a positive attitude, and the ability to multitask in a fast-paced automotive environment.
Key Responsibilities:
• Greet customers and address service inquiries promptly
• Schedule service appointments with efficiency
• Clearly explain service recommendations and costs
• Sell additional services and merchandise as needed
• Process payments and handle financial transactions smoothly
Requirements:
• Previous experience in a dealership is preferred
• Sales experience is advantageous
• Proficient with computer systems and ...