Customer-Focused Project Executive at Kyndryl

Drive operational excellence by becoming a Customer-Focused Delivery Project Executive with Kyndryl in Regina, Saskatchewan. Leverage your relationship-building abilities to meet diverse client needs.
This full-time role demands a strong advocate for customer satisfaction, acting as a liaison between clients and ISM's dedicated teams. You will address escalations, gather customer feedback, and steer service delivery strategies to achieve notable growth and customer fulfillment. Your insights will foster improved efficiency and effectiveness across operations.
Key Responsibilities:
• Facilitate client interactions and resolve account issues
• Lead strategic operational meetings with both clients and teams
• Spearhead financial forecasts and account management
• Drive innovative solutions tailored to business challenges
• Participate in internal financial reviews to assess performance
Requirements:
• University Degree or equivalent background
• 5+ years in c...