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Customer-Focused Operations Supervisor

The Brick

calgary, ab, Canada Full-time May 28, 2026

Found Description

Elevate retail operations with The Brick as a Customer-Focused Operations Supervisor. Ensure top-notch customer service and lead a motivated team in a bustling retail setting.
As an Operations Supervisor, you will report directly to the Store Manager. Your role will encompass overseeing store merchandising, managing staff recruitment, and nurturing team collaboration. Fostering a customer-first mentality and maintaining inventory accuracy will be central tasks to ensure satisfaction at The Brick.
Key Responsibilities:
• Maintain excellence in store merchandising and customer service
• Recruit, hire, and coach staff for optimal performance
• Resolve escalated customer service issues promptly
• Promote teamwork across all departments
• Manage store inventory levels and accuracy
Requirements:
• High school diploma or equivalent required
• 2+ years in customer service or sales roles
• Previous retail supervisory experience preferred
• Proven track record...

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