Customer-Focused IT Integration Specialist

Become a key player as an IT Integration Specialist at Intelcom | Dragonfly in Quebec. You will ensure clients seamlessly integrate and utilize tech solutions effectively.
As part of a full-time team, you will collaborate closely with Sales and internal stakeholders, translating complex technical specifications into actionable solutions. Your role requires strong problem-solving skills and an innovative mindset to automate processes and improve integration efficiency. Deliver excellent service and communication to clients worldwide.
Key Responsibilities:
• Support and consult with clients during the onboarding phase
• Design and propose innovative integration solutions
• Identify automation opportunities for client processes
• Resolve integration issues and maintain documentation
• Assist in preparing technical training for Sales teams
Requirements:
• Bachelor's degree in Information Technology or related field
• Experience in IT system integration in a cl...